Privacy policy

This Privacy Policy outlines how Minerals Ayurveda ("we", "our", "us") collects, processes, uses, shares, and protects your personal information in compliance with UAE Federal Decree-Law No. 45 of 2021 and applicable international standards including GDPR where relevant.

1. Information We Collect

We collect personal data directly from you (e.g., name, email, phone, address, billing details), and indirectly through device usage (cookies, IP, browser metadata). We also collect transactional data from Shopify, payment gateways, and logistics partners.

2. Use of Personal Information

We use your data to:

- Fulfill orders and deliver products.

- Communicate with you about your account, orders, and promotions.

- Enforce legal rights and comply with legal obligations.

- Improve our services, security, and fraud detection.

3. Data Sharing & Transfers

We share data only with:

- Authorized service providers (Shopify, courier services, payment gateways).

- Government authorities upon valid legal requests.

- Analytics and email providers (subject to strict contractual safeguards).

All cross-border transfers comply with UAE and GDPR standards using SCCs and appropriate security mechanisms.

4. User Rights

You have the right to access, correct, delete, restrict, or object to our processing of your data. You may also withdraw consent or request data portability. We verify identity before processing rights-related requests.

5. Cookies & Tracking

We use cookies and pixels to enhance performance and tailor experiences. You can manage these via browser settings. Blocking cookies may impact site functionality.

6. Security

We employ SSL encryption, limited-access data storage, and regular audits. No system is fully secure; we encourage users to maintain strong passwords and report any breaches immediately.

7. Retention

We retain your personal data only as long as required for legal, transactional, or service purposes.

8. Minors

Our site is not directed at children under 18. We do not knowingly collect data from minors.

9. International Compliance

We recognize international laws like the GDPR and honor privacy standards globally, while primarily operating under UAE legal frameworks.

10. Contact

For data inquiries, email: mdabusinessworld@gmail.com